Pro Learner Driving School Privacy Policy

Last Updated February 28, 2025

This Privacy Policy for Pro Learner Driving School describes how and why we might access, collect and store your personal information when you use our services, including when you:

  • Visit our website

  • Engage with us in any other ways, e.g. advertisements

  • Direct contact over phone

Questions or Concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do NOT agree with our policy, please do not use our services. If you still have any questions or concerns, please contact us at prolearnerdrivingschool@gmail.com.

Key Points Summary

This summary provides key points from our privacy policy.

  • What personal information do we process? - When you provide us with your details when completing our driving lesson enquiry form or contacting us directly, we process these details in order to arrange/contact you about driving lessons.

  • Do we process any sensitive information? - Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do NOT collect/process sensitive information.

  • Do we collect any information from third parties? - We do not collect any information from third parties.

  • How do we process your information? - We process your information to provide our services to you, communicate with you, for security and fraud prevention, and to comply with the law. We process your information only when we have a valid legal reason to do so.

  • How do we keep your information safe? - We have adequate processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

  • What are your rights? - Depending where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

  • How do you exercise your rights? - The easiest way to exercise your rights is by submitting a data subject access request form. We will consider and act upon any request in accordance with applicable data protection laws.

What Information do we Collect?

Personal information you disclose to us

In Short: We collect personal information you disclose to us

We collect personal information that you voluntarily provide to us when you complete our driving lesson enquiry form or contacting us directly.

Personal information provided by you

The personal information that we collect from you includes the following: names and phone numbers

Sensitive information

We do not collect any sensitive information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How do we Process Your Information?

In Short: we process your information to provide our services to you, communicate with you, for security and fraud prevention and to comply with the law.

We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What Legal Bases do we Rely on to Process Your Information?

In Short: We process your information when we believe it necessary, and we have a valid legal reason to do so. (e.g. legal basis) to do so under applicable law, to comply with laws, to provide you with services, and to protect your rights.

The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Legal Obligations - We may process your information when we believe it necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in a litigation in which we are involved.

  • Vital Interests - We may process your information when we believe it necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of a person.

What is our Stance on Third-Party Websites?

In Short: We are NOT responsible for the safety of any information that you share with third parties that advertise on our website but are not affiliated with our website.

The advertisements on this website from third parties are not affiliated with us unless specified; as such, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of third-party websites, services, or applications. We cannot guarantee the safety and privacy of your data you provide to any third-party websites. Any data collected by third parties is NOT covered under this privacy policy. You should review the policies of such third parties and contact them directly to respond to your questions.

How Long do we Keep Your Information?

In Short: We keep your personal information for as long as necessary to fulfil the purpose outlined in this privacy policy unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

When we no longer have any ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or if it is not possible (for example, because your personal information has been stored in backup archives), then we will securely store personal information and isolate it from any further processing until deletion is possible.

How do we Keep Your Information Safe?

In Short: We aim to protect your personal information through technical security measures.

We have implemented appropriate and reasonable technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information.

What are Your Privacy Rights?

In Short: In the United Kingdom (UK), you have rights that allow you greater access to and control over your personal information.

In the UK, you have certain rights under applicable data protection laws. These may include:

  • To request how your data is being used.

  • To request access to your personal data.

  • To request rectification or erasure.

  • To restrict the processing of your personal information.

  • Data portability (allowing you to get and reuse your personal data for different services).

  • To object to how your data is processed in certain circumstances.

  • Not to be subject to automated decision-making.

  • Not to be profiled (e.g. predicting behaviour or interests).

We will consider and act upon any request in accordance with applicable data protection laws.

In the UK, if you believe us to be unlawfully processing your personal information, you also have the right to complain to your data protection authority.

Pro Learner Driving School Privacy Policy

This Privacy Policy for Pro Learner Driving School describes how and why we might access, collect and store your personal information when you use our services, including when you:

Visit our website

Engage with us in any other ways, e.g. advertisements

Direct contact over phone

Questions or Concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do NOT agree with our policy, please do not use our services. If you still have any questions or concerns, please contact us at prolearnerdrivingschool@gmail.com.

Last Updated February 28, 2025

Key Points Summary

This summary provides key points from our privacy policy.

What personal information do we process?

When you provide us with your details when completing our driving lesson enquiry form or contacting us directly, we process these details in order to arrange/contact you about driving lessons.

Do we process any sensitive information?

Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do NOT collect/process sensitive information.

Do we collect any information from third parties?

We do not collect any information from third parties.

How do we process your information?

We process your information to provide our services to you, communicate with you, for security and fraud prevention, and to comply with the law. We process your information only when we have a valid legal reason to do so.

How do we keep your information safe?

We have adequate processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

What are your rights?

Depending where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request form. We will consider and act upon any request in accordance with applicable data protection laws.

What Information do we Collect?

Personal information you disclose to us

In Short: We collect personal information you disclose to us

We collect personal information that you voluntarily provide to us when you complete our driving lesson enquiry form or contacting us directly.

Personal information provided by you

The personal information that we collect from you includes the following: names and phone numbers

Sensitive information

We do not collect any sensitive information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How do we Process Your Information?

In Short: we process your information to provide our services to you, communicate with you, for security and fraud prevention and to comply with the law.

We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What Legal Bases do we Rely on to Process Your Information?

In Short: We process your information when we believe it necessary, and we have a valid legal reason to do so. (e.g. legal basis) to do so under applicable law, to comply with laws, to provide you with services, and to protect your rights.

The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Legal Obligations

We may process your information when we believe it necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in a litigation in which we are involved.

Vital Interests

We may process your information when we believe it necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of a person.

What is our Stance on Third-Party Websites?

In Short: We are NOT responsible for the safety of any information that you share with third parties that advertise on our website but are not affiliated with our website.

The advertisements on this website from third parties are not affiliated with us unless specified; as such, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of third-party websites, services, or applications. We cannot guarantee the safety and privacy of your data you provide to any third-party websites. Any data collected by third parties is NOT covered under this privacy policy. You should review the policies of such third parties and contact them directly to respond to your questions.

How Long do we Keep Your Information?

In Short: We keep your personal information for as long as necessary to fulfil the purpose outlined in this privacy policy unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

When we no longer have any ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or if it is not possible (for example, because your personal information has been stored in backup archives), then we will securely store personal information and isolate it from any further processing until deletion is possible.

How do we Keep Your Information Safe?

In Short: We aim to protect your personal information through technical security measures.

We have implemented appropriate and reasonable technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information.

What are Your Privacy Rights?

In Short: In the United Kingdom (UK), you have rights that allow you greater access to and control over your personal information.

In the UK, you have certain rights under applicable data protection laws. These may include:

To request how your data is being used.

To request access to your personal data.

To request rectification or erasure.

To restrict the processing of your personal information.

Data portability (allowing you to get and reuse your personal data for different services).

To object to how your data is processed in certain circumstances.

Not to be subject to automated decision-making.

Not to be profiled (e.g. predicting behaviour or interests).

We will consider and act upon any request in accordance with applicable data protection laws.

In the UK, if you believe us to be unlawfully processing your personal information, you also have the right to complain to your data protection authority.